Frequently Asked Questions
Where are you located?
Rose Serenity Wellness Center is located in Jupiter, Florida. Here’s the address:
725 North Hwy A1ASuite A104Jupiter, FL 33477
Is your office handicap-accessible?
Yes, our office is handicap-accessible.
We prioritize creating an inclusive and accessible environment to ensure individuals of all abilities can comfortably access our services.
If you have specific accessibility requirements or concerns, please discuss them with us, and we will make every effort to accommodate your needs.
Your comfort and accessibility are important considerations in providing quality mental health care.
What are your office hours?
How long is a typical session?
What do I do to get started or make an appointment?
Call us at (786) 318-8915 or (561) 808-5201… or click the button below.
Do you accept insurance?
Yes!
We accept Meritain Health, Cigna, First Health Network, UMR, Optum, United Healthcare, Aetna, BlueCross BlueShield, and Employee Assistance Programs (EAPs) (e.g., Mutual of Omaha, Cigna, Aetna, etc.).
Do you offer consultations?
Yes, as therapists specializing in mental health, we offer consultations to discuss your needs, concerns, and potential paths toward healing and well-being. Book now to take the first step toward positive change.
Do you have a cancellation policy?
What happens if I fail to pay my late cancellation fee?
Failure to pay your late cancellation fee may result in consequences as outlined in our policies. This can include restrictions on scheduling future appointments until the outstanding fee is settled.
It’s essential to communicate any challenges you may face in adhering to the cancellation policy and discuss possible alternatives or arrangements. Open and transparent communication about financial concerns is encouraged, as we aim to find solutions that support both your needs and the integrity of our practice policies.
Are you LGBTQIA-friendly?
Yes, we are committed to providing an inclusive and affirming space for individuals of all sexual orientations, gender identities, and expressions.
We aim to create an environment where everyone feels respected, understood, and supported in their mental health journey.
Do you work with people from diverse backgrounds, ethnicities, and religions?
What can I expect in the first session?
A warm welcome…
We’ll begin with a friendly introduction.
Paperwork…
We’ll ensure you complete all the necessary paperwork and address any questions you may have. Please make sure to fill out all your intake paperwork properly before your appointment.
You and your story…
We want to know you and understand what’s led you to therapy. Feel free to express your feelings and experiences. We’ll also discuss your background, family, and significant life events.
Possible assessments…
We might have other tools to gather more information – to give us additional insight so we can have a holistic understanding of what you’re facing.
Treatment goals…
Together, we’ll explore your goals for therapy – short-term and long-term.
Therapy process…
We want to ensure you know your therapist’s approach and what to expect in future sessions.
Collaborative planning…
We’ll discuss the frequency of sessions, interventions, and any assignments. This is a collaborative effort, and your input is valued.
Do I have to complete my intake paperwork before my appointment?
We highly recommend completing your intake paperwork before your appointment. This proactive step optimizes our session time and helps to ensure you get timely, focused care.
Please be advised that your appointment is not secure until your intake paperwork is complete.
If you encounter any challenges or have questions while filling out the paperwork, please feel free to reach out, and we’ll be happy to assist you. Your cooperation is vital for a smoother, more effective therapeutic process.
How long will I be in therapy?
The duration of therapy varies for each individual and is influenced by factors like the nature of your concerns, personal goals, progress, and commitment to the therapeutic process.
Together, we’ll regularly assess your progress and make decisions collaboratively. The goal is to empower you to make informed decisions about the duration of your therapy based on your evolving needs and goals.
Does anyone cry in front of you?
Yes, it’s not uncommon for individuals to express their emotions during therapy sessions.
Sessions provide a secure, supportive space where you can freely express your feelings and receive judgment-free validation and support.
Do I have to tell you everything?
No, you don’t have to share anything you’re not comfortable with.
In therapy, you control what you disclose, and your comfort level sets the pace. The process is collaborative, and you decide what aspects of your life you want to explore and share.
Who benefits from therapy?
Therapy can benefit a wide range of individuals. It’s valuable for those dealing with mental health challenges, life transitions, relationship issues, and personal growth.
Anyone seeking support, insight, coping strategies, or a confidential space to explore their thoughts and feelings can benefit from therapy.
It’s a versatile resource for improving overall well-being and navigating various aspects of life.
How do you work with clients?
We incorporate many different evidence-based tools to provide comprehensive support tailored to your needs.
We use a variety of approaches, like Somatic Therapy, Acceptance and Commitment Therapy, Cognitive-Behavioral Therapy, and mindfulness (to name a few).
Regular assessments ensure effectiveness, allowing for adjustments based on progress. The goal is to empower clients, foster self-awareness, and facilitate positive change.
Why seek therapy?
Therapy is a powerful opportunity to invest in your well-being and growth… and change your life.
Therapists provide tailored support, maintain a nonjudgmental perspective, and possess tools to help you navigate life’s complexities—all within a confidential therapeutic space.
What are the risks and benefits of therapy?
There’s the risk of emotional discomfort when addressing challenging topics and difficult emotions.
However, therapy offers a confidential and supportive space to navigate these challenges, and you’ll develop coping strategies to deal with them. This can improve relationships, enhance communication, and increase self-awareness.
Do you offer video or phone sessions?
Yes, we offer in-person, video, and phone sessions for flexibility and accessibility.
This allows you to choose the best format for your comfort and convenience. Whether it’s a video call or a phone session, the goal is to provide a supportive, effective therapeutic experience.
Is our work confidential?
Yes, the information shared in our sessions is confidential.
As mental health professionals, we adhere to strict ethical and legal standards to protect your privacy (but exceptions to confidentiality may arise when there is a risk of harm to yourself or others).
Do couples fight in front of you?
It’s not uncommon for couples to express conflict or disagreements during therapy sessions.
The therapy setting is a safe and structured space where couples can openly address their issues. The therapist facilitates constructive communication, helping them explore and understand their differences, find common ground, and work towards healthier ways of relating.
The therapist’s role is to provide a safe space where the feelings of both individuals are validated, ensuring that both partners feel heard and understood in the process. The goal is to foster effective communication, resolve conflicts, and strengthen the relationship.
Do you take sides?
No, mental health professionals remain neutral and unbiased, avoiding taking sides in conflicts during sessions.
The focus is on understanding each person’s perspective, facilitating open communication, and finding common ground.
How long have you been in practice?
We have been in practice since 2012, accumulating years of experience providing mental health support and guidance.
Over this period, we have had the privilege of working with diverse individuals. Our journey in the field has been one of continuous learning and commitment to helping others navigate life’s challenges.
Do you prescribe medications?
No, we do not prescribe medications.
Our focus is on mental health interventions. If medication is necessary, we collaborate with psychiatrists or medical professionals to ensure a comprehensive and integrated approach to your mental health care.
Please note that collaboration with other professionals may require a release of information to facilitate communication and provide you with the best possible care.